Getaround Reviews

Peer-to-peer car sharing: Similar to Airbnb, Getaround allows car owners to rent out their vehicles to others in their city. This can be more convenient and cheaper than traditional rental cars.

Getaround Connect: This feature allows for contactless key exchange. Renters can unlock cars using the Getaround app, which also facilitates booking and payment.

Insurance and damage reimbursement: Every rental trip on Getaround comes with insurance and damage reimbursement, providing peace of mind for car owners.

Variety of cars: From a Prius to a Tesla, Getaround offers a wide range of cars to rent.

Potential for earnings: Car owners can earn money by renting out their vehicle when it's not in use. The income depends on factors like car type, rental frequency, and location.

Ease of use: The platform is user-friendly, making it easy for both car owners and renters to navigate and use.

Convenience: Getaround offers a convenient car-sharing service where you can rent cars from local owners, often located near your residence, without the need to visit a traditional rental car counter.

Variety of Cars: The platform provides a range of cars to choose from, potentially available anywhere and anytime.

Cost-Effective: Getaround can be cheaper than traditional rental cars, making it a cost-effective option for short-term rentals.

Customer Service Issues: Many users have reported poor customer service, including unresponsive support and unresolved issues.

Car Quality Inconsistency: The quality of cars can be inconsistent, with some vehicles being in poor condition or having mechanical issues.

Payment Disputes: There have been instances of payment disputes, such as charges for missing fuel or alleged damages that are not clearly documented.

Technical Issues: The reliance on a smartphone can lead to complications, such as issues with the app or battery drain, which can affect the rental experience.

Late Cancellation Fees: Some users have reported high late cancellation fees, which they find excessive and predatory.

Lack of Transparency: Some users have experienced issues with the cleanliness of the cars and the accuracy of the information provided by the owners, leading to frustration and disputes.